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How many pages should a website have? A small business guide

There's no right number of pages for a small business website. There is a right list: the pages your customers need to choose you and get in touch. This guide shows what goes on it, and what to leave off.

9 min readBy Lumeen
(In this guide) 8 sections

How many pages should a website have? It's one of the first questions owners ask when planning a new site, and the honest answer is that it depends on what you sell and where. A cafe with one location needs fewer pages than an electrician who covers ten suburbs and offers six services.

This guide is for small business owners planning a first website or a redesign. It explains the core pages most businesses need, when a separate page for each service or area makes sense, and how to avoid thin pages that Google treats as spam.

We define each term as we go. By the end, you'll have a page list you can hand to a web designer, and a clear idea of how that list affects the cost and the time to build.

How many pages should a website have? There's no magic number

Google doesn't reward a site for having a certain number of pages, and it doesn't reward pages for being a certain length. Its SEO Starter Guide says the length of content alone doesn't matter for ranking, and that there's no magical word count target, minimum or maximum.

So start from the other end. Count the things customers need to know before they call you, and the things they search for. Each one that needs more than a few lines gets its own page. Everything else fits on a page you already have.

A few terms you'll see in this guide:

  • Page: one address on your site, such as yoursite.com.au/contact. Each page can show up in Google on its own.
  • Navigation: the menu at the top of every page that links to your main pages.
  • Thin page: a page with little useful content, often a near copy of another page with a word or two changed.
  • Sitemap: a list of every page on your site. It's useful for planning, and a file version helps Google find your pages.

The core pages most small business websites need

Most small business websites are built from the same short list. Here's a small business website pages list to start from.

  • Home: says what you do and where, shows proof and gives one clear next step. Our guide to what to put on a small business homepage covers it in detail.
  • One page per main service: what's included, who it's for, the area you cover, prices or how you quote, and a way to get in touch.
  • About: who you are, how long you've been operating, licences and memberships, and real photos of you and your team.
  • Contact: a tappable phone number, a short form, email, opening hours and your address or service area.
  • FAQ: answers to the questions customers ask you on the phone every week.
  • Privacy policy: what personal information you collect through the site, such as form entries and analytics, and how you handle it.

Why an About page earns its place: Nielsen Norman Group's research on About Us content found that people want a clear, plain explanation of what an organisation does, and are sceptical of stock photos and corporate language. They also compare what you say with third-party reviews.

Why a privacy policy: under the Privacy Act, many businesses with an annual turnover of $3 million or less are exempt, but some are covered regardless of size, including health service providers. Covered businesses must have a clearly expressed and up to date privacy policy. Separately, Google Analytics' terms require any site using it to have a privacy policy that discloses its use. Check with the OAIC or an adviser if you're unsure where you sit.

Do you need a separate page for each service?

Usually, yes, for your main services. The simple rule is one clear page for each thing people search for. Someone searching "blocked drain plumber" wants to land on a page about blocked drains, not a services page that lists twelve things in one line each.

A dedicated page lets you answer that search properly: what the job involves, how long it takes, what affects the price and what to do next. It also gives Google a clear page to match to the search.

When to combine instead

  • Small extras: services you rarely do, or only do alongside a main one, can sit as a section on the main service page.
  • Things nobody searches for separately: if customers wouldn't type it into Google on its own, it probably doesn't need its own page.
  • Variations of the same job: "tap repair" and "leaking tap repair" are one service. Write one strong page, not two similar ones.

When to add service area or location pages

A location page targets a place, such as "electrician in Chatswood". These pages can help, and they're also where most small business sites get into trouble.

What Google calls doorway pages

Google's spam policies define doorway abuse as creating sites or pages to rank for specific, similar search queries. One of its listed examples is having multiple pages targeted at specific regions or cities that funnel users to one page. Another is substantially similar pages that are closer to search results than a clear, browsable structure. Sites that break these policies can rank lower or not appear in results at all.

In practice, that means 30 suburb pages with the same text and only the suburb name swapped. They don't help a customer, and they put the whole site at risk.

When a location page is worth it

  • You have a real presence there: a second shop, clinic or office. Each location gets a page with its own address, hours, phone number, staff and photos.
  • You have something specific to say: jobs you've done in that area, local conditions, travel or call-out details, or which services you offer there.
  • It's a genuinely different market: a region where your pricing, availability or services differ.

If you serve many suburbs from one base, a single service area section or page listing them is usually enough. For local searches, your Google Business Profile does much of the work. Our guide to setting up a Google Business Profile shows how to list your service areas there.

Do more pages help SEO?

More useful pages can help, because each one can match a different search. More pages for their own sake don't. Google's guidance on helpful content asks site owners to check whether they're producing lots of content on many topics in the hope that some of it performs well in search. If so, that's a sign the content was made for search engines first.

Its spam policies also cover scaled content abuse: generating many pages without adding value for users, whether by hand, with AI tools or by stitching together content from other sites. Auto-generated suburb and service combinations are a common example.

A guides or blog section is different. Articles that answer real customer questions can bring in searches your service pages can't. Add them when you can keep them accurate and useful, not to hit a number. If your existing pages aren't showing up at all, the page count is rarely the cause. Our guide to why your website isn't showing up on Google covers the usual reasons, and getting found by Google and AI assistants explains what helps both.

How page count affects cost and build time

Every page needs words, photos, a layout and checking on a phone. So more pages usually mean more content to gather and more time to build. Gathering the text and photos for each page often takes longer than owners expect.

That's why a clear page list is one of the most useful things you can give a web designer. It belongs in your brief, alongside your services and the areas you cover. Our guide to writing a website brief shows how. For typical timelines and prices, see how long it takes to build a website and how much a website costs in Australia.

At Lumeen, builds outside our $299 offer are priced on complexity, and we confirm the exact price after the discovery questionnaire. More questions are answered in our FAQ.

Key takeaways

  1. (01)

    There's no ideal number of pages. Google doesn't rank sites on page count or word count.

  2. (02)

    Start with home, one page per main service, about, contact, FAQ and a privacy policy.

  3. (03)

    Give each thing people search for one clear page, and combine pages that say the same thing.

  4. (04)

    Only add location pages with genuinely local content. Near copies with a suburb name swapped are doorway pages.

Frequently asked questions

How many pages does a website need for a small business?

Most small businesses can start with home, one page for each main service, about, contact, FAQ and a privacy policy. Add pages when customers search for something your existing pages don't answer, not to reach a target number.

Can a one-page website work for a small business?

It can, if you offer one main service in one area and customers don't need much detail. Once you have several services, separate pages let each one answer its own search and give Google a clear page to show for it.

How many pages should a website have for SEO?

There's no number Google rewards. Its SEO Starter Guide says content length alone doesn't matter for ranking. What helps is one useful page for each thing people search for, without near duplicate pages made only to rank.

Are suburb pages bad for SEO?

Not if each one has real local content, such as an address, staff, local jobs or area-specific details. Many near-identical pages with only the suburb name changed fit Google's description of doorway abuse, which can lower or remove a site from results.

More answers on price, hosting and timing in our FAQ.

(Written by Lumeen)

We rebuild business websites as full stack platforms you own outright, connected to AI, integrations and automation.

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